National, July 27, 2021: The Covid-19 pandemic has completely altered India’s ride-hailing industry—and this change is here to stay for the foreseeable future. The ride-hailing company inDriver has accepted the “new normal” in India loaded with safety precautions such as wearing masks, sanitizing hands regularly, temperature checks, car sanitization after each ride, and plastic screens between drivers and riders. But with offices and schools still operating remotely, businesses for ride-hailing firms remained subdued.
“There is nothing more important than the safety of our drivers and the riders who use inDriver services. So, as cities continue to open up, we will ensure that wearing masks and using sanitizer continue to be a mandatory requirement.” said Pavit Nanda, PR and Communications Manager, India.
inDriver’s will ensure all driver-partner adhere to the safety rules. All cars will be cleaned and sanitized after each ride and a flexible cancellation policy has also been introduced under which both the customer and driver-partner can cancel the ride if they feel the other party is not following the rules or not wearing a mask.
“We urge our users to be vigilant during these uncertain and challenging times. Stay at home and only travel when necessary” added Ms. Nanda.
To book a ride, download the app, just enter points A and B in the app, the fare you are willing to pay and choose your driver. It’s simple and fast. inDriver puts the power back in the user’s hand. Passengers can select the most suitable driver based on what is important to them – fare, driver rating, estimated time of arrival. It is the only ride-hailing app in India that allows the passengers to suggest a fare for their selected route. Nearby drivers receive the fare and route information and can either accept the offer or bargain for more money. Passengers then see multiple offers from drivers and can pick the one they want based on things such as fare amount, driver ratings, and type of vehicle. On the other hand, the driver has the possibility to choose only the most profitable trips and to make a counteroffer to the passenger, something that no other service offers.